Privacy Policy
Stepping Into Excellence Learning Center, LLC | Effective March 25, 2026
Stepping Into Excellence Learning Center (“SIE,” “we,” “us,” or “our”) is committed to protecting the privacy of the families and children we serve. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit sielearning.com, use our parent portal, or interact with our services.
Information We Collect
Information you provide to us:
- Enrollment and admission information — child’s name, date of birth, gender, parent or guardian names, home address, phone numbers, email addresses, emergency contacts, and authorized pickup persons
- Health and medical records — immunization records, physical examination forms, allergy information, medical declarations, and emergency treatment authorizations as required by the New Jersey Department of Children and Families (NJ DCF)
- Financial information — payment method details for tuition processing, handled by third-party payment processors. We do not store credit card numbers on our servers.
- Employment records — for staff applicants and employees, including identification, background check information, certifications, and training records as required by NJ DCF licensing regulations
- Communications — records of phone calls, emails, text messages, and website form submissions
Information collected automatically:
- IP address, browser type, operating system, referring URLs, pages visited, and access times
- Cookies used for login sessions, site functionality, and user preferences
How We Use Your Information
- Processing enrollment applications and managing child care services
- Communicating with parents and guardians about their child’s care, schedule changes, and center announcements
- Sending text message notifications for attendance, pickups, closures, and emergencies
- Maintaining compliance with NJ DCF licensing requirements (N.J.A.C. 3A:52)
- Processing tuition payments and managing billing
- Responding to inquiries submitted through our website
Text Message Communications
By providing your mobile phone number and consenting to receive text messages, you agree to receive SMS communications from SIE Learning Center related to enrollment, attendance, pickup notifications, emergency and weather closures, payment reminders, and general announcements.
Message frequency varies. Message and data rates may apply.
Reply STOP to opt out at any time | Reply HELP for assistance
Our text messaging services are provided through Twilio, Inc. You can review their privacy practices at twilio.com/legal/privacy.
How We Share Your Information
We do not sell, trade, or rent your personal information. We may share information in the following circumstances:
- NJ Department of Children and Families — as required for licensing inspections and compliance reporting
- Service providers — third-party vendors who assist with payment processing, text messaging, and website hosting, bound by contractual obligations to protect your data
- Emergency services — when necessary to protect the health or safety of a child in our care
- Legal requirements — when required by law, court order, or government regulation
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. These include encrypted connections (HTTPS/SSL) for all website and portal communications, password-protected portal accounts, and restricted staff access on a need-to-know basis. No method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
Cookies
Our website uses essential cookies for login sessions and site functionality, and preference cookies to remember your settings. We do not use advertising or third-party tracking cookies. You can configure your browser to refuse cookies, though some site features may not function properly.
Children's Privacy
Our website is intended for parents, guardians, and staff. We do not knowingly collect personal information directly from children under 13 through our website. All child information is provided by parents or guardians as part of the enrollment process.
Your Rights
You have the right to access the personal information we hold about you and your child, request correction of inaccurate information, request deletion of your data (subject to NJ DCF retention requirements), opt out of text message communications, and withdraw consent for non-essential data processing. To exercise any of these rights, contact us at (609) 546-3894 or visit our center.
Data Retention
We retain enrollment and care records for the period required by NJ DCF licensing regulations, which is a minimum of two years after a child’s last date of attendance. Financial records are retained as required by applicable tax and business laws.
Third-Party Links
Our website may contain links to external sites such as Facebook or Google Maps. We are not responsible for the privacy practices of those sites and encourage you to review their policies.
Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date. Continued use of our website or services constitutes acceptance of the revised policy.
Stepping Into Excellence Learning Center, LLC
320 Beverly Rancocas Road, Suite 2K, Willingboro, NJ 08046
(609) 546-3894 | sielearning.com